OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
60 ratings and 29 comments received in the last 90 days.
25 May 2022
Jack spent time to explain the benefits of purchasing the Mini electric
23 May 2022
Professional and knowledgeable staff.
22 May 2022
Good communication and knowledge throughout the process.
20 May 2022
There is nothing else I could ask them to do - especially in the current climate where the delivery dates are completely out of the control of the dealership due to the chip sourcing issues.
15 May 2022
Good communication and explanations given.
03 May 2022
The dealership is easy to find. Everyone we met was cheerful, friendly and helpful. Our test drive was amazing, coffee great and general overall ambience perfect!
18 April 2022
Great service. Ed Faulkner is friendly and approachable. Kept me updated on my cars progress. Was always available at the end of a phone or email and responded quickly to any queries I had.
11 April 2022
All the staff were friendly and polite
09 April 2022
Cannot improve on my previous answer as far as the centre was concerned. The young man who looked after us was completely efficient and a delight to deal with.
15 June 2022
Because the work I had done was finished on time and my car was washed
07 June 2022
no issues
31 May 2022
I was kept up to date and agreed times were met.
28 May 2022
Easy to book. Good customer service
27 May 2022
could not find any thing to fault
21 May 2022
I get a reminder in good time before a sevice is due and the whole process of booking a sevice to getting the car serviced is made so troible free. Dick Lovett (hungerford) staff are always pleased to help.
20 May 2022
Work completed as advised and car returned in a clean and tidy state.
16 May 2022
I like the approach of the individuals involved.
10 May 2022
Very personal service. Very helpful
10 May 2022
Did MOT as required on time and in time!
15 June 2022
Jack at Hungerford kept me updated on a regular basis on all my new car details and timings.